Standard inquiries
You can find all of our venue on all of our call web page. View you soon!
Exactly what opportunity include register to check out?
For every guests, register try from 3pm to see is before 12pm.
Is it possible to check in before 3pm?
Indeed you can examine at the beginning of, but we can’t warranty your room will be ready by then. However, you can set your own baggage at reception and run explore the town!
Are you experiencing a hairdryer?
We will always have a hairdryer convenient, either in your room, or at reception. Just query all of us on arrival, but be sure to take it back when you are complete!
Could there be vehicle parking?
Vehicle parking choices are available for all friends, however, personal or general public vehicle parking varies per location.
Kindly look at the favored area to find out more.
Have you got baby cots?
Baby cots can be obtained cost free generally in most locations, and they are susceptible to availabilty. Once you have generated a booking, please contact reception to incorporate a baby cot your space.
Could there be public transport nearby?
Be it links to airports, trains, metros or maybe more, we have now made sure we’re always closeby typically the most popular trains and buses, so it is easy for one to explore and get about town (you can take to our developer cycles too!). In lot of places, there’s a bus or tram line operating correct outside your own entry way, so obtaining pertaining to is just as easy as tends to be. For in depth public transportation instructions to and from all of our stores, kindly get in touch with your own website directly.
Could I remain and even though I am not students?
Yes! We allowed passionate folks from all areas of life, so our very own motels is available for everyone and everyone to enjoy. As an exemption though, areas within our Barcelona locations are just bookable for the people arriving at Barcelona for informative purposes. If you’d like to stay-in our Barcelona areas, then proof of your own registration is necessary at check-in, such as for instance a university page or a language training course subscription document an such like. For every-where more, you are good to go!
Where could I see more information on a place?
To get more detailed information on each location, you should check from the place web page on the internet site, or please e mail us to learn more.
Can I spend in profit?
No, we’re a cash-free hotel (this means their wallet will not have considered straight down!).
What payment kinds can you accept?
We take bank cards (Visa, MasterCard and American Express), debit notes; iDEAL (only for the session continues to be) and Sofort (limited to session stays in Vienna). In most circumstances, we do NOT recognize PayPal.
Can there be someplace i could store my personal bike?
In case you are utilizing one of the bicycles, you’ll park they within our on-site bicycle garage. Got yours? There isn’t enough space for the as well, but there’ll getting an abundance of cycle parking spot nearby.
Become pet enabled?
No, we do not allow any dogs aside from assitance puppies.
Could I make a booking when you look at the bistro?
Yes, you could make a booking at The Commons page on our site.
Should I stay if I’m under 18 years old?
This will depend on the positioning and the sort of your own keep. Please see a dysfunction below.
The Netherlands: If you’re between 16-18 years old, you’ll be able to remain at any kind of all of our residential properties in Holland. All you have to create is hand in an email at check-in with a signature from a parent, saying they consent to let you stay unsupervised. If you are under 16, you may need supervision of a grownup over 18 ages.
Italy: Guests under 18 commonly allowed to stick with us without getting accompanied by a grown-up. In addition they have to deliver authored consent from both dad and mom in the event the xxx provide is not a parent.
Germany: If you’re under 18, possible only stay should your parents remain too.
The country of spain and France: If you’re under 18, your mother and father will need to complete a permission kind ahead of time, and after that, it is possible to stay with united states without a grownup. Please contact us to find out more!
Austria: If you?re between 16-18 yrs old, possible stay at the property in Austria. What you need to would try hand-in an email at check-in with a signature from a parent, expressing they consent to enable you to remain unsupervised. If you?re under 16, you’ll need watch of an adult over 18 many years.
Was breakfast contained in the rate?
No, but you can pre-book your own break fast before check in (psst – its more affordable any time you reserve it ahead of time!) Simply email united states on reservations@thestudenthotel.com along with your term and booking confirmation quantity so we’ll get the breakfast sorted.
For session remains, a break fast dinner deal can be bought through the reservation procedure, or after check-in through the TSHlife app. You can find out more about dinner discounts for the student FAQ point.
Would you supply washing solution when you look at the resorts?
All our areas posses on-site washing room with a few washers, dryers and ironing panels, which can be used always. Detergent and textile softener come, however there was a tiny extra charge to be used of this washing machine and dryer. If you have reserved a Semester keep, subsequently no-cost laundry is included.