“I was an associate for a long time and you may has just refinanced my mortgage with DOCFCU. There are two ladies in the loan department one to made me immensely and left myself advanced each step of one’s ways. There had been certain hard issues along the way (which had been asked) and i also got particular technical trouble, on my avoid, within the submission a few of the required documents. Cecilia took committed commit far beyond to simply help me that have the individuals affairs. Each other girls (Cecilia and you will Cindy) are great property to the company. Their perseverance and customer care are excellent, and i won’t think twice to explore DOCFCU having my upcoming monetary requires.”
“I wish to match Octavia. I simply refinanced on the yet another loan and because I got a couple some other fund – a mortgage and you may a great HELOC – that have DOCFCU it was some time problematic working out this new logistics to your the fresh new lender some times. Octavia is actually always timely, experienced, and you will obvious in reaction, if you’re being elite and you can courteous in the either trying processes. We very carefully liked working with their. We enjoy future extra organization that have DOCFCU and remain a happy affiliate.”
“I entitled DOCFCU making an application for information regarding financing. As soon as Denzel responded the phone, We understood however online installment loans KS pay attention in place of racing me off the mobile phone. He previously a determination to simply help. We explained the kind out-of my label. Denzel told you he would lookup and also back with me. They got below an hour or so getting him to own an respond to. He’d the document we thus desperately expected. We are incredibly thankful to have him!! He could be professional, extremely educated and type.”
“A fantastic support service from the DOCFCU team affiliate! I happened to be undergoing to get a unique car and you can got invaluable information from the Jasmine, Representative Services Rep, on what could well be needed from me personally. She is extremely diligent and you may professional. She gave me the girl head guidance but if I got most issues. DOCFCU is extremely lucky getting Jasmine on the group.”
Tamica is quite beneficial, provided me with some great advice, and you can addressed the borrowed funds into the a quick and successful trend, maybe not my common experience with financial institutions and fund
“I experienced only very top-notch solution of Tamica, the loan Officer exactly who treated my case. Thus, thank you so much and you can Tamica a whole lot. Im sure to tell which tale on my relatives and you will friends.”
“Residence is Right here – Thank you Institution away from Trade FCU! I decided not to have done it without you, and then we couldn’t getting happier! Many thanks for the assistance, diligence, and you may work with making out domestic become our home.”
She called all of us on the an excellent forged check that is actually cashed regarding our very own account and you can timely solved the difficulty
“We want to talk about our very own enjoy with the direction i acquired last week off Lisa Yards. We wished to commend the woman higher level dedication to great customer service.”
“I am very thankful in order to Carina and you will Octavia, and therefore happy of the the relationship and you will professionalism. It proactively hit off to help me figure out a solution to simply help get my HELOC money in time for you to pay money for the task that needed to be carried out in my house in order to be equipped for me to move into. Thank you so much, Evan, to possess best instance an effective cluster!”
“We ran into Gold Spring branch getting my banking need and DeVonna and class provided me with the best customer service sense I could’ve actually asked for. I would like to thank the new Department Director, Arlene, for her a great leaders. I’ve common my wonderful enjoy with lots of friends and family, promising them to believe signing up for here party. “